Experience
Professional Experience
November 2021 - Present
Field Marketing Intern
BigPanda
Mountain View, CA
● Support BigPanda’s demand generation and sales goals through regional field, industry events, and channel activities
● Support various aspects of world-class virtual event programs including field marketing and channel marketing
● Support all aspects of production: pre-production, scheduling, post-production, platforms and day-of-logistics
June 2021 - August 2021
Stores Executive Intern
Target
San Clemente, CA
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Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
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Skills in guest engagement; problem solving and resolution
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Knowledge of retail business fundamentals
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Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
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Experience managing a team of hourly team members, team leaders and creating business strategies and goals
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Skills in recruiting, selecting and talent management of hourly team members and leaders
February 2021 - April 2021
University Program Ambassador Intern
RingCentral
Belmont, CA
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Developed strategy, website/social media content, and campaign/workshop creation to promote RingCentral’s product Glip alongside management to increase product users and drive brand awareness on college campuses.
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Created surveys and conducted focus groups to gather feedback from target audiences on product.
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Project managed a global “Flip to Glip” contest by tracking performance through KPIs and key data insights.
May 2020 - August 2020
Content Marketing Intern
GainSight
San Mateo, CA
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Helped manage Gainsight’s social media marketing. My tasks included content creation, copy writing, and design. Focusing on our social media channels, (LinkedIn, Twitter, and Instagram), I helped drive awareness as well as traffic to our social media channels by using data driven analytics to discover key insights into increasing social presence and making changes to social channels
January 2020 - February 2020
Marketing Intern
B Street Shoes
Costa Mesa, CA
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Assist and facilitate all back end of websites and marketing incentives using tools like Shopify, ShipStation, Etsy, and MailChimp.
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Write weekly blog posts and product articles regarding the products of B Street Shoes and Blvd Custom to increase SEO optimization.
May 2019 - August 2019
Talent Acquisition Intern
RingCentral
Belmont, CA
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Revamped company’s LinkedIn Profile template to create a more unified external presence for RingCentral employees. Applied changes to talent recruiting program based on SWOT analysis. Presented plan to management team. Successfully implemented the new template to the organization in 2 months.
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Program-managed new global communication platform initiative, “RingSocial”, to improve employee communications and reduce group disconnect. Responsible for building digital content plan. Successfully implemented in 3 months.
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Implemented RingCentral career site with new designs and user experience. Directly contributed to design implementation and UX requirements.
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Delivered research results on best sales practices as part of Ringcentral career progression learning series. Interviewed top company sales leaders in different business segments and created learning templates which applied the key insights gained from those interviews.
May 2018 - August 2018
Creative Writer Intern
RingCentral
Belmont, CA
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Designed and presented sales, marketing, and finance recruitment templates (department specific) to aid in the company's potential recruitment for these groups.
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Worked with subject-matter experts to accurately portray each department and that department’s specific roles.
May 2017 - August 2017
HR Intern
RingCentral
Belmont, CA
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Strategized and lead the following initiatives: Intern video challenge, intern website revamp, employee referral program audit, and developed intern and mentor player cards (website content creation).
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Developed new external internship website layout and proposed changes to enhance company’s employee referral program.
Leadership Involvement
2020 - Present
President
Lambda Pi Eta
Orange, CA
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Communication Honors Society.
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Responsible for creating workshops, speaker series, and opportunities for students to gain leadership skills, resume materials as well as insight into the world of Communication in an academic, professional, and personal sense.
2020 - Present
President
FRN
Orange, CA
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Nonprofit organization that works to eradicate food insecurity.
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Responsible for building relationships and coordinating between different departments of Chapman administration to develop food recoveries and volunteer opportunities for students on campus.
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Saved over 2,900 lbs of food through August to November
2019 - Present
PR/Marketing Chair
Love Your Melon - Pinky Swear Foundation
Orange, CA
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Nonprofit organization that supports children with pediatric cancers.
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Responsible for developing social media campaigns (Facebook and Instagram) and coordinating events to drive broader public awareness at Chapman and in the broader local community.
2019 - Present
Secretary
Circle K
Orange, CA
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Nonprofit organization that raises money and volunteers for various events in the local community.
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Responsible for all key operational functions of the local chapter (including coordinating and running club activities, fundraising, and events).
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Responsible for external communications with other Circle K chapters in the network.
2018 - Present
Social Media and Public Relations Chair / Team Recruitment Chair
Colleges Against Cancer
Orange, CA
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Nonprofit organization that raises money for the American Cancer Society.
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Responsible for developing ongoing fundraising events throughout the year and promotion via social media channels. Improved fundraising results by 80% YOY.
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Managed team development events to increase effectiveness of team collaboration
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Built framework to address team members feedback on the overall program
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Managed the budget for event activities and developed budget plan roadmap
2018 - 2019
Student Research Assistant
Chapman University
Orange, CA
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Ran multiple communications experiments by applying defined research methods, collecting data sets, analyzing key metrics, document key learnings and gaps, and prepared reports for the head researcher.
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One key deliverable is research analysis on recommended communication strategies insight to improve team communications in the digital space.