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Experience

Professional Experience

November 2021 - Present

Field Marketing Intern

BigPanda

Mountain View, CA

● Support BigPanda’s demand generation and sales goals through regional field, industry events, and channel activities 

● Support various aspects of world-class virtual event programs including field marketing and channel marketing 

● Support all aspects of production: pre-production, scheduling, post-production, platforms and day-of-logistics

June 2021 - August 2021

Stores Executive Intern

Target

San Clemente, CA

  • Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store

  • Skills in guest engagement; problem solving and resolution

  • Knowledge of retail business fundamentals

  • Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals

  • Experience managing a team of hourly team members, team leaders and creating business strategies and goals

  • Skills in recruiting, selecting and talent management of hourly team members and leaders

February 2021 - April 2021

University Program Ambassador Intern

RingCentral

Belmont, CA

  • Developed strategy, website/social media content, and campaign/workshop creation to promote RingCentral’s product Glip alongside management to increase product users and drive brand awareness on college campuses. 

  • Created surveys and conducted focus groups to gather feedback from target audiences on product.

  • Project managed a global “Flip to Glip” contest by tracking performance through KPIs and key data insights.

May 2020 - August 2020

Content Marketing Intern

GainSight

San Mateo, CA

  • Helped manage Gainsight’s social media marketing. My tasks included content creation, copy writing, and design. Focusing on our social media channels, (LinkedIn, Twitter, and Instagram), I helped drive awareness as well as traffic to our social media channels by ​using data driven analytics to discover key insights into increasing social presence and making changes to social channels

January 2020 - February 2020 

Marketing Intern

B Street Shoes 

Costa Mesa, CA

  • Assist and facilitate all back end of websites and marketing incentives using tools like Shopify, ShipStation, Etsy, and MailChimp.

  • Write weekly blog posts and product articles regarding the products of B Street Shoes and Blvd Custom to increase SEO optimization.

May 2019 - August 2019

Talent Acquisition Intern

RingCentral

Belmont, CA

  • Revamped company’s LinkedIn Profile template to create a more unified external presence for RingCentral employees. Applied changes to talent recruiting program based on SWOT analysis. Presented plan to management team. Successfully implemented the new template to the organization in 2 months.

  • Program-managed new global communication platform initiative, “RingSocial”, to improve employee communications and reduce group disconnect. Responsible for building digital content plan. Successfully implemented in 3 months.

  • Implemented RingCentral career site with new designs and user experience. Directly contributed to design implementation and UX requirements.

  • Delivered research results on best sales practices as part of Ringcentral career progression learning series. Interviewed top company sales leaders in different business segments and created learning templates which applied the key insights gained from those interviews.

May 2018 - August 2018

Creative Writer Intern

RingCentral

Belmont, CA

  • Designed and presented sales, marketing, and finance recruitment templates (department specific) to aid in the company's potential recruitment for these groups.

  • Worked with subject-matter experts to accurately portray each department and that department’s specific roles.

May 2017 - August 2017

HR Intern

RingCentral

Belmont, CA

  • Strategized and lead the following initiatives: Intern video challenge, intern website revamp, employee referral program audit, and developed intern and mentor player cards (website content creation).

  • Developed new external internship website layout and proposed changes to enhance company’s employee referral program.

Leadership Involvement

2020 - Present

President

Lambda Pi Eta 

Orange, CA 

  • Communication Honors Society.

  • Responsible for creating workshops, speaker series, and opportunities for students to gain leadership skills, resume materials as well as insight into the world of Communication in an academic, professional, and personal sense.

2020 - Present

President

FRN

Orange, CA 

  • Nonprofit organization that works to eradicate food insecurity.

  • Responsible for building relationships and coordinating between different departments of Chapman administration to develop food recoveries and volunteer opportunities for students on campus.

  • Saved over 2,900 lbs of food through August to November

2019 - Present

PR/Marketing Chair

Love Your Melon - Pinky Swear Foundation

Orange, CA

  • Nonprofit organization that supports children with pediatric cancers.

  • Responsible for developing social media campaigns (Facebook and Instagram) and coordinating events to drive broader public awareness at Chapman and in the broader local community.

2019 - Present

Secretary 

Circle K

Orange, CA 

  • Nonprofit organization that raises money and volunteers for various events in the local community.

  • Responsible for all key operational functions of the local chapter (including coordinating and running club activities, fundraising, and events).

  • Responsible for external communications with other Circle K chapters in the network.

2018 - Present

Social Media and Public Relations Chair / Team Recruitment Chair 

Colleges Against Cancer 

Orange, CA 

  • Nonprofit organization that raises money for the American Cancer Society.

  • Responsible for developing ongoing fundraising events throughout the year and promotion via social media channels. Improved fundraising results by 80% YOY.

  • Managed team development events to increase effectiveness of team collaboration

  • Built framework to address team members feedback on the overall program

  • Managed the budget for event activities and developed budget plan roadmap

2018 - 2019

Student Research Assistant 

Chapman University 

Orange, CA 

  • Ran multiple communications experiments by applying defined research methods, collecting data sets, analyzing key metrics, document key learnings and gaps, and prepared reports for the head researcher.

  • One key deliverable is research analysis on recommended communication strategies insight to improve team communications in the digital space.

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